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Refund Policy
Last Updated: 21-06-2024
At Nobit Tech Solution, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
- To be eligible for a refund, you must initiate the refund process within 30 days of the purchase date.
- Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.
2. Initiating a Refund
- To initiate a refund, please contact our customer service team at support@nobittechsolution.com with your order number and reason for the refund request.
- Once we receive your request, we will process your refund within 7-10 business days.
3. Refund Process
- Refunds will be issued to the original payment method used during the purchase.
- Please note that it may take some time before your refund is officially posted to your account, depending on your bank or credit card issuer.
4. Non-Refundable Items
- Custom software or services that have been delivered and utilized.
- Downloadable software products.
5. Contact Us
If you have any questions about our refund policy, please contact us at support@nobittechsolution.com.
Cancellation Policy
1. Scope of Policy
This cancellation policy applies to all IT services provided by [Your Company Name]. By engaging with our services, you agree to the terms outlined below.
2. Request for Cancellation
- Clients may request to cancel services at any time by contacting our support team via email at support@nobittechsolution.com or through our client portal.
- For recurring services, please submit cancellation requests at least [number of days] days before the next billing cycle to avoid charges for the subsequent period.
3. Refund Eligibility
- Monthly Subscription Services: Cancellations made before the renewal date are eligible for a refund of unused services. However, if the services have already commenced for that period, no refund will be provided for the remaining days.
- Annual Subscription Services: Partial refunds for annual subscriptions are issued based on remaining service time and calculated on a prorated basis, subject to administrative fees.
- One-Time Services: If the project has not begun, a full refund may be provided. If work has started, refunds will be issued at our discretion, considering the scope of work completed.
4. Non-Refundable Services
Certain services, such as domain registration, licensing fees, or third-party software, are non-refundable once purchased, as these are subject to third-party provider policies.
5. Service Termination
We reserve the right to terminate or suspend any service at our discretion due to non-payment or breach of our terms and conditions.
6. Dispute Resolution
For any disputes regarding cancellations or refunds, please contact us directly at support@nobittechsolution.com. Our support team will work to address concerns in a fair and timely manner.
